Adobe Flash Player: Problem and Correction – Please Read

By: Misha Milshtein

0
On May 1, 2013 Adobe released a small statement on their community forum, acknowledging a problem with the current version of the Flash Player, and suggesting the workaround. You can read the entire statement and the follow-up discussion thread, but it all boils down to the following:

If you happened to install the 11.7.700.169 or 11.7.700.179 versions of Flash Player 11, you may experience problems with some instances of video and audio streaming. Most typically the issue manifests itself by cutting the audio off in the first few frames, while still playing the video or animation, if it exists on the page. If you hit the pause button, and then play again, the audio will sound normal.

Since then, the issue has been fixed, and the follow-up version of the Flash player 11.7.700.202 has proven to be stable. (The latest Flash player is always available on the Flash Player download page.) The faulty player had about 30-day life span, and we hope that you were not affected in any way. To all our clients: if you have experienced any SweetRush-authored content affected by this, please do let us know and we will work with you to resolve the issue.

That said, your chances of encountering this bug were pretty slim. In fact, in order to notice anything at all, you had to:
  • Update your Flash Player to the current version during the second half of April, or the first half of May 2013.
  • Use an audio-based Flash course and land on a page where audio was used in a specific way. (We use different audio techniques in our courses, and therefore not all instances of audio use were affected.)
But if you were among the few lucky, the easy fix is to update your Flash player immediately by either going to the Adobe Flash Player download page, or by talking to your IT department or reaching out to us if you need assistance.

Though this issue was minor, we are very glad that this is over and that Adobe was able to right the wrong in a short period of time. Still, in an age where Flash is in a battle with other mobile-friendly technologies, this issue, minor at it may be, did not do Adobe any favors. Here at SweetRush we continue to explore the landscape of tools and new technologies, both externally developed and in–house, as we keep pushing the technological and creative barrier of e-learning. Technology is enabling dramatic change in how we are able to deliver courseware, and yet with rapid change, from time to time there are speed bumps. It’s never a dull moment, and these are exciting times in the world of performance improvement!

Photo Credit: Tinneke2011 via Compfight cc

No Comments

Be the first to start the conversation.

Leave a Reply

Text formatting is available via select HTML. <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

*

 

Other posts by this author

password managers lastpass sweetrush
It surprises me when my friends and colleagues argue against the benefit of a rudimentary and must-have utility: the password manager. The fact that there is a debate on this at all surprises me almost as much as their reasons, which often come down to the following list of logical weapons: I use the same...
Read More >
Multitasking Productivity Efficiency
By now we all are used to the fact that the things we like, enjoy, and come to rely on will sooner or later prove to be damaging, unhealthy, and just bad for us in some way, shape, or form: coffee is bad, milk is questionable, computers are deadly, TV is brainwashing our children, and...
Read More >
Articulate M-Learning E-Learning Authoring Tools SweetRush
If you are looking to push creative and functional envelopes in your e-learning and m-learning courses, you need rapid development and custom development authoring tools that don’t disappoint. Here are three reasons we applaud Articulate—a company that’s doing things right for the e-learning and m-learning industry. Quality over Hype: Giving Thanks to Articulate for E-learning...
Read More >
authoring tool LearnDash WordPress LMS
This research is brought to you by SweetRush’s senior software engineer, Andrew Kubay, who was given the task to investigate this newcomer to the LMS scene as a potential inexpensive alternative. Given our experience with WordPress as a content management system, we were intrigued! What Is LearnDash? Simply put, LearnDash is a WordPress plug-in that...
Read More >
Convertible tablet laptop
So, the technological tides are turning again, and something that is not so new is making its return, but now the timing is different. Do you own a convertible yet? Do you know what a convertible is? If not, what are you, from 2011? Convertibles are simply your Windows PCs that can function as both...
Read More >
elearning_household_misha_sweetrush
Being an e-learning professional is not exactly like being a firefighter or an astronaut, but we also share the basic human need of appearing as heroes to our children. Or at least showing them that our work is not just “staring at a computer screen and drinking coffee all day,” as my 10-year-old daughter gently...
Read More >
SweetRush Test Drive Captivate 7
This research is brought to you by SweetRush’s senior software engineer, Andrew Kubay. For those of us in the e-learning and m-learning space, and especially for those who regularly rely on Adobe products, it is impossible to ignore Adobe Captivate. For the past several years, this tool has been one of the most popular software...
Read More >
Smartsheet Project Management Software in the Cloud
As I mentioned in a recent post, I’ve been looking for a suitable PMO solution for our organization. But even before I began my evaluation frenzy, a wonderful, hidden jewel came to my attention. Before long, I was almost (but not completely) in love with Smartsheet. Before I justify my positive reaction to this software...
Read More >
Adobe Flash Player Fix Correction
On May 1, 2013 Adobe released a small statement on their community forum, acknowledging a problem with the current version of the Flash Player, and suggesting the workaround. You can read the entire statement and the follow-up discussion thread, but it all boils down to the following: If you happened to install the 11.7.700.169 or...
Read More >
mobile filibustering or how to present when you have little to say
When it comes to Flash vs. HTML5 in e-learning industry, how can you tell that we live in times of uncertainty? The obvious answer is “because we just do.” Because we live and breathe this industry, we know that with new technology and new advances, things are constantly changing! But it’s also fun to pick...
Read More >
Offline-Publishing-and-Viewing-Options-with-Articulate-Storyline®
One of the most popular questions coming from our clients in relation to Storyline-authored content is about offline viewing options. The reasons for such requirements vary. For example, one of our clients is deploying a healthcare-related series of courses in Africa, where at least a portion of the target audience may not have access to...
Read More >
Do Google Chrome Extensions Increase Productivity?
With the multitude of business, communication, development, and design tools that I and my colleagues use on daily basis in our ever-changing industry, one piece of software definitely stands out as the one we use most. I am, of course, talking about web browsers — the true workhorses of the cloud-dominated digital world. The web...
Read More >
Software Evaluation 5 Steps to Pick a Winner
This article is inspired by a task that fell to me recently: To recommend an adequate-to-perfect project management organization (PMO) solution for our company. I will deliver my recommendation soon, but even more interesting to me is analyzing the evaluation process itself and establishing a model for future exercises of the same nature. Step 1....
Read More >
watch out for the weak handshake during your virtual interview
In the famous infographic “What You Wish You’d Known Before Your Job Interview,” the authors skillfully recite the well-known, long-established facts and statistics about what managers are looking for in job candidates, what questions are most likely to be asked, and what pitfalls to avoid. Most of us are no strangers to the topic, having had...
Read More >
Top