Now that AI is in the picture,
L&D must adopt a continuous integration/continuous development (CI/CD) process, which requires (and plans for) constant evaluation, adjustment, and iteration.
In this new paradigm,
training is no longer a series of one-and-done efforts but
a process founded in learning analytics. Designing for and collecting data are must-haves as we seek to refine our learning solutions to address learners’ knowledge and skill gaps.
As always, learners are at the heart of this new paradigm, and they retain their agency over whether, and to what extent, they acquire knowledge, develop skills, and change their behavior. The role of the L&D team, too, remains constant:
We must continue to empower learners with the most effective resources to achieve
these outcomes.