Organizations everywhere are navigating a fast-moving shift toward an AI-enabled workforce—and learning and development has a critical role to play. This session spotlights a real-world case study from a global organization that successfully guided its workforce from uncertainty and resistance to AI literacy and, ultimately, confident application that drove measurable business outcomes.

You’ll see how AI simulations and chatbots can create a low-risk, supportive learning environment where employees develop practical prompting skills, build confidence, and reduce time spent on routine tasks—freeing them to focus on higher-value, strategic work. If AI is becoming part of how your organization operates, your people need to be ready—and this session shows you how to make that happen.

Join Danielle Silver and Adrian Soto for a hands-on walkthrough of how to design and scale AI-driven learning programs based on their experience leading global initiatives. Participants will be introduced to a structured, role-based approach to AI training that helps teams move beyond concepts and into real-world applications, preparing employees to thrive in an AI-powered workplace.

In this session, you’ll learn how to:

• Design and roll out a phased upskilling strategy that evolves from foundational AI awareness to role-specific proficiency across a global workforce
  
  
• Use AI simulations to close the gap between learning and doing, helping employees practice and build confidence in realistic scenarios
  
  
• Implement AI chatbots as just-in-time learning support, creating personalized, adaptive experiences aligned to individual roles and workflows
  
  
• Apply context engineering behind the scenes to ensure AI solutions are secure, relevant, and deliver meaningful impact for the business