Keynote Session: When AI Changes the Work, L&D Must Change the Experience

What if we designed professional experience instead of waiting for it to happen?

The moments that taught you how work really works—the impossible deadline, the conflicting stakeholders, the mistake you made only once—didn’t come from an eLearning module. But, as AI takes over more of the tasks that used to create those moments, how will our emerging professionals build that judgment and critical thinking?

At Training Industry Strategy Summit, Ann Stott, Lead, Talent Management Strategy at SweetRush, will share an L&D insider’s look at the answer: synthetic work. Hyper-realistic, intentionally designed synthetic work experiences recreate the messy realities of a job using calibrated struggle. 

This method builds readiness and complex skills through progressively challenging situations that incorporate the increasing ambiguity, shifting priorities, and real accountability we face in real work.

Leaders will learn the ability to:

• Identify the key capabilities people develop through experience—and where experience gaps are emerging.
• Use calibrated struggle to progressively build independence by increasing ambiguity, complexity, decision-making, and accountability.‍
• Reimagining L&D’s role from delivering learning to designing the experiences people need to develop and succeed at work.

This is a session for L&D leaders who are ready to get ahead of the shift—not just react to it!

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