“A new focus on accountability, data, transparency, and ‘diversity through process’ is driving efforts around unconscious bias training and education throughout the business community. Despite these efforts, however, we see a reality gap. Issues around diversity and inclusion continue to be frustrating and challenging for many organizations.”
—Rewriting the Rules for the Digital Age: 2017 Deloitte Global Human Capital Trends
At SweetRush, we are also seeing a growing demand for unconscious bias training and education. Organizations are realizing the importance of creating inclusive work environments and helping leaders and managers discover their blind spots when it comes to unconscious bias.
Although recruiting and management get a lot of the attention when it comes to mitigating unconscious bias, the biases of learning professionals should not be overlooked. Every day, they create materials that include real-world case studies and scenarios. They choose stock photography to include in their slide decks or eLearning. They interact with and respond to learners in the classroom.
Unconscious bias can negatively influence all of these activities, and we’re not hearing much about this in the learning and development community.
Dr. Steve Yacovelli, a special consultant to SweetRush, and Erin Krebs, our Director of Client Solutions, spoke on this topic at DevLearn 2016, with their presentation on the impact of “hidden” or unconscious bias within learning. We’ve put our entire team through this training, and individuals of all roles now have a greater sensitivity to mitigating unconscious bias in learning materials.
In the article “Hidden Forces: Unconscious Bias in Learning,” Yacovelli provides an important checklist to consider when developing learning materials. Paying attention to images, wording, and the target audience helps mitigate biases and create inclusive learning.
The article also includes:
- What unconscious bias is and where it comes from
- Microinequities and their effect on the workplace
- Best practices that learning and development professionals can follow to avoid unconscious bias in learning
Enjoy the article! And be sure to check out other content related to inclusivity, culture, and unconscious or hidden bias from SweetRush:
- Unconscious Bias: Being Racist, Sexist, and Having Cave People’s Brains
- Values-Based Culture as a Critical Attractor for Millennials
- Why Accessibility Matters and How Innovation Will Drive Progress in L&D