Modernizing Instructor-Led Training with Live Experiential Learning: Design Considerations and the Future Outlook

We’ve touched previously on how live experiential learning (LEL) empowers us to upgrade our traditional instructor-led training (ILT) experiences to active, immersive experiences that truly benefit our learners and our organizations. 

We’ve also discussed some techniques for engaging learners, opportunities to promote emotional intelligence (EI) and adaptability, and considerations for L&D leaders as they craft an LEL strategy.

In this article, we’ll delve into the considerations L&D leaders must keep in mind when designing LEL experiences and what’s on the horizon as this modernized approach to ILT continues to evolve.

 

Live Experiential Learning Design Considerations for L&D Leaders

LEL is an essential tool for L&D leaders, empowering them to create dynamic learning experiences that develop crucial skills and drive organizational resilience. To effectively cultivate employee talent, L&D leaders need to master the LEL format to provide meaningful experiences that enhance employees’ skill retention and adaptability. The following are strategic considerations to keep in mind:

  • Shift from Passive to Active Learning
    • Recognize that traditional training has limitations. LEL promotes deeper engagement and better retention.
    • Embrace methodologies that involve doing, reflecting, and applying.
  • Focus on Skill Development
    • The following skills will serve employees in the long term and help them weather the tides of a constantly changing workplace: 
      • Emotional intelligence
      • Adaptability and resilience
      • Decision-making under pressure
      • Effective communication and collaboration
  • Measure and Evaluate Impact
    • Establish clear metrics to assess the effectiveness of learning.
    • Gather data on learner satisfaction, skill development, and behavioral change.
    • Use evaluation results to continuously improve programs.
  • Embrace Technological Advancements
    • Stay informed about emerging technologies that can enhance LEL.
    • Explore the use of AI for personalized feedback and data analysis.
    • Utilize gamification to increase engagement and motivation.
  • Create a Culture of Learning
    • Foster a learning environment that encourages experimentation, risk-taking, and feedback.
    • Promote a mindset of continuous improvement.
  • Understanding the “Why”
    • It is important for L&D leaders to understand the science behind experiential learning and how it engages the brain in ways that traditional learning does not.
    • Being able to articulate the “why” will help gain buy-in from stakeholders for LEL.

LEL is a powerful learning modality that helps modern L&D leaders create engaging and impactful learning experiences that equip their workforce with the skills they need to thrive in today’s dynamic and complex world.


The Future of Live Experiential Learning

Like the future of work itself, the future of LEL is dynamic and perpetually evolving, with several key trends shaping its evolution. Below is an overview of the most significant advances:

1- Enhanced Integration of Technology

  • Virtual, Augmented Reality, and Mixed (VR, AR, and MR): 
    • These immersive technologies are creating increasingly immediate, authentic, and realistic simulations that challenge learners to navigate complex scenarios within a safe and controlled environment. 
    • VR, AR, and MR can help us personalize our LELs and offer opportunities for remote participation, thus expanding access to high-value learning and skilling experiences. 
  • Artificial Intelligence (AI)
    • AI will increasingly be used to personalize LELs, providing tailored feedback and adaptive learning paths.
    • AI-powered analytics will help L&D leaders track learner progress and identify areas for improvement, allowing for more data-driven program design. 
  • Gamification
    • Game-based elements will increasingly be incorporated into LELs to increase learner engagement and motivation. 
    • By making learning more interactive and enjoyable, gamification will help us drive skill retention and application.

2- Increased Focus on Personalized Learning

  • Learning is becoming more tailored to individual learner needs and preferences. 
  • Adaptive learning platforms and AI-powered tools are enabling personalized learning paths. 
  • This shift ensures that learners continue to receive the most relevant and effective learning for their needs and roles.

3-Emphasis on Social and Emotional Learning (SEL)

  • There is a growing recognition of the importance of SEL in employee development.
  • Experiential learning programs are increasingly incorporating activities that develop emotional intelligence, empathy, and social skills.
  • This focus prepares learners to navigate complex interpersonal dynamics and collaborate well with diverse, high-performing teams.

4-Greater Emphasis on Measuring Impact

  • Organizations are increasingly demanding measurable results from their learning programs. 
  • Advanced analytics and data-driven approaches help L&D leaders track learner progress and assess the impact of experiential learning. 
  • This focus on measurement ensures that learning programs are delivering a strong, demonstrable return on investment.

In conclusion, live experiential learning (LEL) offers a transformative approach to skills development, moving beyond traditional instructor-led training methods to create impactful and lasting change. 

By embracing techniques that foster active participation, real-world application, and continuous feedback, organizations can cultivate employees who are not only knowledgeable but also agile, empathetic, and equipped to navigate the complexities of today’s business landscape.

The investment in well-designed LEL programs yields significant returns, empowering L&D leaders to drive innovation, build strong teams, and achieve organizational success. As the future of L&D and talent management continues to evolve, LEL will be a powerful tool for fostering growth and ensuring that our people are prepared to meet the challenges and opportunities ahead.

 

Looking for more on how LEL can help you transform your approach to skills development, productivity, and future-readiness? Check out these related articles in our LEL series: 

 

Ready to leverage these insights about LEL into your L&D and talent strategy? Connect with us, it will make our day!

 

Modernizing Instructor-Led Training with Live Experiential Learning: Techniques and Strategies

We’ve touched previously on the learner benefits of live experiential learning (LEL) and the opportunities it provides us to update and upgrade our traditional instructor-led training (ILT) experiences to active, immersive experiences that prioritize “learning by doing.”

In this article, we’ll discuss some techniques for engaging learners within LEL experiences; leveraging LEL to support learners’ emotional intelligence (EI) and adaptability; and some key elements L&D leaders should consider when creating an LEL strategy. 

To recap, LEL transcends traditional training paradigms, immersing learners in scenarios that demand critical thinking, collaborative problem-solving, and adaptive decision-making. This hands-on approach provides them with the practical tools and emotional intelligence they need to collaborate, innovate, and adapt to a constantly evolving workplace and world.

 

Engaging Techniques for Live Experiential Learning

Developing successful LEL initiatives demands a deep understanding of effective techniques that drive engagement, facilitate learning, and cultivate essential competencies. To ensure impactful LEL design, consider these proven techniques:

  • Simulations
    • These create realistic scenarios where learners can practice decision-making, problem-solving, and communication skills in a safe environment.
  • Role-Playing
    • Learners take on distinct roles to gain perspective and develop empathy.
  • Action Learning Projects
    • Teams work on real challenges, applying their learning to find solutions.
  • Virtual Reality (VR), Augmented Reality (AR) and Mixed Reality (MR)
    • These technologies are used to create immersive and engaging learning experiences. (Discover more about the design, development, implementation, and effectiveness of VR, AR, and MR solutions.)
  • Gamification
    • Gamelike elements, such as leaderboards and competition, increase learner engagement and skill retention.
    • Gamified competition prepares learners to navigate complex and changing environments.

 

Fostering Emotional Intelligence and Adaptability through Live Experiential Learning

Live experiential learning provides a safe and engaging environment for learners to develop the crucial EI and adaptive skills they need to thrive in today’s complex world. Effective LEL includes the following:

  • Real-Time Emotional Responses
    • Experiential activities, especially simulations and role-playing, elicit genuine emotional responses. Learners can observe how they react under pressure, in conflict, or when faced with unexpected challenges. This self-awareness is fundamental to EI. 
  • Empathy Development
    • Role-playing and team-based exercises require learners to step into others’ shoes. These experiences cultivate empathy by forcing them to consider different perspectives and emotional states. 
  • Stress Management Practice
    • Simulations and action learning projects often create stressful situations that mimic real-world challenges. The urgency and immediacy of these experiences help learners practice regulating their emotions and making sound decisions under pressure. 
  • Adaptability in Action
    • Experiential learning is inherently dynamic. Unforeseen events and changing circumstances require learners to adapt their strategies and approaches, thus building their flexibility and resilience.
  • Feedback and Reflection
    • A critical component of experiential learning is structured reflection. As learners receive feedback on their behavior, they analyze their emotional responses and decision-making processes, thus promoting continuous learning and metacognition. 
  • Building Social Skills
    • Group activities and collaborative projects enhance communication, conflict resolution, and relationship-building skills, all of which are essential components of EI.

 

Live Experiential Learning Strategy

When designing an LEL strategy, it is crucial to focus on creating impactful and lasting learning experiences. Key elements to consider include:

    • A Learner-Centered Approach
      • Prioritize the learner’s active participation and engagement.
      • Cater to diverse engagement styles and learning preferences.
    • Authenticity and Relevance
      • Create experiences that closely resemble real-world scenarios.
      • Ensure the learning is directly applicable to the learner’s context.
    • Structured Reflection
      • Integrate dedicated time for learners to reflect on their experiences.
      • Facilitate discussions and analysis to extract key learnings.
    • Feedback and Iteration
      • Provide constructive feedback throughout the learning process.
      • Continuously evaluate and refine the strategy based on learner feedback and outcomes.

Through simulations, role-playing, and other hands-on techniques, live experiential learning (LEL) provides a powerful toolkit to cultivate essential skills and drive lasting business impact. 

 

Looking for more on how LEL can help you transform your approach to skills development, productivity, and future-readiness? Check out these related articles in our LEL series: 

Ready to leverage these insights about LEL into your L&D and talent strategy? Connect with us, it will make our day!

Modernizing Instructor-Led Training with Live Experiential Learning: Benefits and Approaches

In today’s rapidly evolving business landscape, traditional learning modalities often fall short in preparing individuals for the complexities of real-world challenges.

Live Experiential Learning (LEL) represents a transformative shift in instructor-led training (ILT) design and delivery, moving beyond passive knowledge acquisition to active, immersive experiences that prioritize “learning by doing.” By engaging learners in dynamic simulations, real-world projects, and facilitated reflection, LEL cultivates critical skills such as emotional intelligence, adaptability, and strategic decision-making, thus promoting Experiential Intelligence, or XQ.

LEL transcends traditional training paradigms, immersing learners in scenarios that demand critical thinking, collaborative problem-solving, and adaptive decision-making, equipping them with the practical tools and emotional intelligence necessary to navigate ambiguity, drive innovation, and collaborate effectively.


Live Experiential Learning: Benefits for Learners

For L&D leaders seeking to elevate learners’ capabilities and confidence, LEL provides a powerful practice space to develop essential competencies through immersive and engaging experiences. The following are key advantages of LEL:

  • Enhanced Leadership Skills 
    • Develops critical skills such as decision-making, communication, problem-solving, and emotional intelligence.
  • Increased Self-Awareness
    • Helps learners understand their strengths, weaknesses, and preferences.
  • Improved Team Dynamics
    • Fosters collaboration, communication, and trust within teams.
  • Greater Adaptability
    • Prepares learners to navigate complex and changing environments.
  • Increased Engagement
    • Experiential learning tends to be more engaging for adult learners.
    • Real-time interactions and active participation foster a more engaging and stimulating learning environment.
  • Practical Application of Knowledge
    • LEL challenges learners to apply theoretical knowledge in real-world or simulated scenarios through a “learning by doing” approach. 
  • Improved Retention and Recall
    • Active participation and emotional engagement in LEL deepen learning and better long-term retention of information by creating memorable connections that reinforce learning. 


Effective Approaches to Live Experiential Learning

Modernizing ILT for learners involves adapting traditional methods to meet the demands of a rapidly changing business environment. Consider the following approaches to LEL:

  • Active Participation
    • Learners are not passive recipients of information; instead, they actively participate in exercises, simulations, and real-world projects.
  • Reflection
    • A crucial component is the reflection process, during which learners analyze their experiences, identify lessons learned, and understand how to apply them.
  • Real-World Application
    • The goal is to bridge the gap between theory and practice, enabling learners to apply their knowledge in authentic situations.
  • Feedback
    • Constructive feedback is essential for learners to understand their strengths and areas for development.

 

With its hands-on and reflective approach to skilling, live experiential learning (LEL) offers a powerful, hands-on upgrade to your organization’s ILT, driving deeper engagement and skill development. 

Looking for more on how LEL can help you transform your approach to skills development, productivity, and future-readiness? Check out these related articles in our LEL series: 

Ready to leverage these insights about LEL into your L&D and talent strategy? Connect with us, it will make our day!

Frequently Asked Questions About Organizational Change via Learner Transformation: 11 Documented Case Studies and a Useful Model for Understanding Their Design

An organization improves when its people improve. Transformational learning means changing how learners think and act to benefit both themselves and their organization. SweetRush’s Transformational Design Standards™  provide 8 lenses to evaluate learning experience design to ensure that it brings about learner transformation.

Below are some questions we’ve been hearing from L&D leaders in a wide range of industries and organizations. We’ve mixed in audience questions from our webinar and a few that client partners have raised.

1. What system was used for the AI role-play you showed?

It was a custom HTML application we built for the client, which was implemented as a SCORM package uploaded to the client’s learning management system (LMS). It relied on an API to the Entropic Claude Large Language model and returned JSON content that was then formatted and presented to the learner in the module. So, HTML5 for the front end and the Entropic LLM for the back end.


2. How might you handle role-specific onboarding, especially when it includes orientation to the technology used in a role (e.g., iPAD, applications)?

There are a number of ways that learning can be adapted to individual learners based on their role. One way we handled this in the onboarding case studies we presented was to design and develop the curriculum as a set of interchangeable modules that can be assigned based on learner attributes such as role and/or responsibility. The learning management system could then be used to dynamically assign modules based on the learner’s role (as well as location, duties, and the like). So you might have a module titled, say, “Intro to Using the iPad.” The LMS then enrolls learners in all roles where they will be assigned an iPad. Virtually all LMSs can handle the dynamic assigning, so the challenge is devising the standalone learning modules.

 

3. How do leaderboards increase L&D program engagement and learner motivation?

There are two dimensions to this: the accumulation of points/badges as training is consumed (which may or may not include a leaderboard) and a leaderboard, which shows individual or team scores/badges awarded so people can compare their performance with others. Regarding the latter, we’ve used leaderboards in a variety of projects, with mixed results. On the one hand, they have the potential to increase motivation and drive people back to the training in order to earn points and badges. This seems to work well with roles that attract Type A people who relish competition, such as salespeople. And points/badging have been purported to increase the use of native apps such as Duolingo. However, they may not motivate everyone. Many professionals—consultants, for example—are solely motivated by the learning itself and have little concern for points and badges. And for some personality types (e.g., introverts), leaderboards can actually be demotivational and drive people away from the training. Our advice to organizations considering point accumulation and leaderboards is to (a) know your audience and (b) make sure the organization acknowledges and celebrates progress so the points and badges actually mean something.

 

4. What were some of the common ways to overcome any derailments (if any) in some of these examples?

In L&D development, unforeseen challenges that threaten to “derail” the project can arise at any time. Virtually all of the case studies in the webinar had something come up that needed to be (and were) addressed. One of the most common is accommodating differences of opinion between subject matter experts (often senior leaders) and L&D stakeholders about what should be taught to whom. Establishing a process for systemically and regularly reviewing training content is invaluable. It’s also important to identify someone to serve as a kind of “product manager” to make final decisions. (In the case of the software services company, it called them “curriculum managers” and each had the final say on curriculum decisions). Another area that can derail projects is ineffective management. The case studies all required participation by many different team members, and coordinating their work—while sticking to the time frame and plan—was often tricky. The way to avoid derailment there is to establish and maintain a project plan and to have regular check-ins so everyone is aware of what’s coming and who is doing what.

 

5. Did your clients need help finding the necessary data to establish effective learning objectives tied to successful business result improvements?

This varies greatly by client. Some of the organizations we work with (and many that were featured in our case studies) are very advanced in their learning analytics capabilities and were able to identify useful KPI metrics as well as establish measure performance objectives and knowledge objectives to causally connect to the results. Other organizations are less capable of doing this, so SweetRush had to help them define the KPIs (or OKRs) as well as the POs and KOs. Typically, outcome measures are easier in some areas (e.g., sales, production) and harder in others (e.g., leadership, agility). So it’s a mixed bag.

 

6. Why didn’t you use the mobile option for the company that had a lot of trainees without a computer?

For that particular organization, there is a companywide prohibition (driven by labor regulations and corporate policy) on the use of personal mobile phones for work purposes. Since many of these employees are not issued company equipment and have little to no computer access at work, we knew we had to develop analog equivalents for all of the training elements (e.g., instructor-led training, physical games, job aids).

 

7. How were you able to justify cost, ROI, etc., for both a digital and analog approach to training?

The company knew, going in, that we had to provide both digital and analog equivalents (see FAQ #6 above), so it allocated more budget to support this than it would have if we had developed only a digital version. That said, we worked closely with the company from the start to ensure that each of the digital versions of modules could have an analog equivalent when they were envisioned and designed. We also tried to design them in a way that could readily lend itself to the analog version. For example, an eLearning module that could be efficiently recreated as PowerPoint slides with an instructor’s guide.

 

8. Do you have any recommendations for how to input (micro)learning into the flow of work in hospitality or construction sites—that is, in environments where learners don’t have immediate access to a full course?

We’ve had some experience with this for various clients. Our recommendation is to try to leverage whatever devices and applications your learners are using in their jobs and provide training using those devices and applications. For example, in hospitality, many organizations allow the use of personal devices such as mobile phones, and many staff members are already accessing things like the company’s native app, so training might be placed there. We developed training for Uber Eats drivers, which were packaged as short microlearning modules that could be consumed using the Uber app they use as part of work. For construction companies, providing the means to download needed job aids (say as PDFs) might be feasible, allowing workers to load them onto their devices while at the office and have them available on-site. For one hospitality company, we put posters up in various places around a property, each containing a QR code. Workers could go up and scan the QR code and receive LIFOW information relevant to where they scanned it. So lots of potential opportunities depending on the audience and context.

 

9. Which case study was your favorite, and why?

I’d say that the case study of a financial services company launching an apprenticeship program for promising new hires is my favorite because it was a single solution that provided many benefits. Not only did it enable the company to get people into productive roles more quickly, but it also provided learners with an opportunity to see what it’s like to service customers and perform tasks. It also freed up L&D resources to support learners who were having more difficulty achieving proficiency. So, the approach brought several levels of benefit.

 

10. What if you’re teaching a subject that doesn’t lend itself to outcome measurement?

First, no matter what you’re teaching, you should articulate and agree on the results you seek. In the case studies presented, this was done in the earliest stages of development to serve as a true north. Ask yourself: Once training is complete, what changes in behavior and understanding do we expect to see in learners, if it was successful? Then you need to ask: What data can we use that would give us insight into whether those behavior changes and understandings were achieved? In the case of leadership, relevant measures might include employee satisfaction (perhaps gathered by a survey), retention (based under the assumption that  poor leadership increases turnover), and productivity (is a manager’s team getting things done?). Manager surveys are another very common tool. Diversity, equity, and inclusion is trickier to measure, but it can be assessed by looking at factors such as workforce makeup (though this could take months and years to measure) and reports of employee complaints. There’s an art and science to this, but with some thought, measures can generally be identified or devised.

 

Transformational Design Standards to Drive Impactful L&D Solutions

SweetRush’s Transformational Design Standards (TDS) provide a framework L&D teams can apply to craft learning experiences (LXs) that demonstrably work and are delivered on time and within budget.

The Standards build on the premise that people learn only when they want to learn, and that people want to learn when they see the value of learning—both to them, and to their organization. Good LX makes people want to learn by offering a means to solve their problems and improve their talents.

And good LX translates to real business impact, too. When people take the time to learn, pay more attention to the training, and gain the conviction to perform better on the job, your business moves forward.

SweetRush developed the TDS to provide a language for discussing good learning design. It helps clients and SweetRush quickly derive the most fruitful approach and keeps us both focused on business outcomes as we bring the design to fruition.

The Standards are divided into two distinct groups:

  • Four of the Standards apply only to the LX itself: qualities that maximize learning and help bring about desired outcomes. They are irrelevant after the LX is over.
  • Four of the Standards apply only to the outcome of an LX, identifying the ways the LX will make learners better and achieve business results, measurable mainly after the LX is over.Transformational_Learning_Design_Standards-infographic

Trends Report 2025

LX-Based Transformational Design Standards (During LX)

When crafting an LX, we need to put ourselves in the learner’s shoes and think about what training we would want. The more we can improve the LX, within time and budget, the better the business result. 

The following standards can be used to refine and improve the LX itself:

  1. Relevant

The LX immediately applies to a learner’s needs and interests. A good LX makes clear its connection to a learner’s job or concerns.

One way to heighten relevance is to couch the training within the context of a situation or story so learners see its applicability in action. Another is to use terms and concepts that are familiar to the learner so they can map the training to their world. Examples of how the subject applies to familiar situations are always useful.

  1. Intuitive

The LX makes sense to learners. A good LX should be easy to navigate, which minimizes cognitive load and allows the learner to focus on the subject.

A good way to make training more intuitive is to use logical and consistent navigation. Providing a visual flow using colors, organization, and content placement can also help lessen cognitive load. Also, representing concepts visually can make them more approachable.

  1. Adaptive

The LX accommodates learner differences. After all, we each have differing skills, understandings, interests, experiences, and capacities.

There are a variety of techniques to personalize training for different learners: Creating variants of the curricula for different populations of learners, offering optional “tell me more” detours within the training, and allowing learners to “test out” of content they already know all make training more individualized.

  1. Efficient

The LX respects the learner’s time. We each have less and less time to devote to learning and betterment, so effective LX optimizes every minute.

As we develop training, it is important to look for ways to make it easier to fit into a learner’s busy day. 

Does an included video really need to be 10 minutes long, or can we trim it to five (or omit it altogether)? Can we chunk the training into short segments so it can be more easily consumed over time? Can we tighten large blocks of text into more succinct chunks? Can we use visual representations rather than lengthy text descriptions?

 

Trends Report 2025

 

Outcome-Based Transformational Design Standards (After LX)

Training is only a means to an end. Its ultimate worth lies in how the learner has changed once the LX is over. In other words, it’s about the learner’s ability to perform or behave better upon returning to the job. The following standards focus on what happens after the LX has been consumed.

  1. Memorable

Learners can recall skills and knowledge when needed. Once the learners are back at work, they need to remember what they learned in order to apply it.

There are a variety of techniques available to ensure that learners can better remember what they’ve learned once they’re back at their jobs. For example, consider giving them a job aid, offering them a mnemonic, framing the training as a thought-provoking story (which is more easily remembered), and/or offering a means to do a quick lookup of training content while performing a task. Providing an overlay on top of a digital platform that offers just-in-time/just-enough guidance is also useful.

  1. Connective

Learners are more joined to the system (human or otherwise) in which they operate. To amplify its impact, the LX should leverage connections between a learner and the people, processes, and technologies in their lives.

One way to make the training more connective is to group learners into cohorts so they can rely on each other to master the skills and knowledge. Another way is to assign a coach they can turn to for advice and encouragement. For training related to a system, such as helping learners master a software platform, giving them a sandbox on the platform to safely experiment within is invaluable.

  1. Empowering

Learners gained the capacity to act and have the confidence to do so. After the LX is done,  learners need both the ability and the confidence to apply their learning on the job.

We need to make sure learners have the tools and authority to do things differently once they’re back on the job. We also need to ensure that learners feel confident that they can perform better, which we can achieve by providing feedback that acknowledges their mastery within the training: for example, by commending them when they do well and offering practical advice for improving when they don’t.

  1. Effective

Learners gained proficiency and now understand more. The LX should improve learners’ proficiency to bring about the desired organizational outcomes.

This is the true litmus test of an LX’s quality. An LX designer should have a deep understanding of what “success” looks like and should work from the start to identify how it will be measured—for example, via KPIs. Providing capstone activities or simulations within the training that mimic the work learners do on the job and measuring learners’ performance within them is a means of measuring training effectiveness.

We believe that if L&D teams focus on these eight TDS standards as they craft an LX, they are more likely to create one that delivers business results. 

Wondering what the Transformational Design Standards (TDS) look like in practice? Check out this whirlwind video tour of 11 real-life client projects that leveraged these standards and successfully drove organizational change.

 

 

 

Solid Gold: SweetRush Shines in 2025 as Top eLearning Content Development Company

San Francisco, Calif., December 9, 2024–SweetRush, a custom learning provider known for its highly engaging, innovative, solutions celebrates Gold for Best eLearning Content Development Company. The top list was released by eLearning Industry.

This award recognizes eLearning content providers who can offer a complete business and learning needs analysis that takes all levels of the organization into account. 

eLearning Industry Founder Christopher Pappas waxes enthusiastic about this year’s winners, whom he characterizes as “motivated not only by financial success but by something deeper: customer trust and loyalty. These businesses have a strong, purpose-driven company culture and they truly take care of their customers. Plus, they provide superb eLearning products and services.”

Winners were determined through a rigorous selection process, which included key criteria such as social responsibility, customer reviews and retention, level of industry innovation, quality of content delivery, and expertise in learning solutions. 

SweetRush’s award-winning approach to content development includes:

  • Custom learning journeys that drive business results with a blend of engaging activities that challenge learners to apply, reflect upon, and sustain their learning gains
  • Fusion of instructional design and creativity—manifested in vibrant storytelling, immersive simulations, and agency-quality visual design—that drive learner engagement and knowledge retention
  • Expertise in learning strategy, as recognized by numerous industry awards, including 27 Brandon Hall Gold Awards in 2024 alone

Annie Hodson, SweetRush’s Chief Client Solutions & Marketing Officer, shares, “It’s our pleasure to bring learning strategy to life with compelling content that engages and empowers people and organizations. We’re grateful to join some of the industry’s leading innovators in pushing the boundaries of what’s possible in L&D.”

SweetRush’s global family of client-partners spans a wide range of industries and learning needs that include finance, healthcare, technology, manufacturing, and hospitality. Together, they’ve created award-winning leadership development, onboarding, compliance training, certification, and technical training solutions programs that boost learners’ skills and drive business success.

With a process rooted in a deep understanding of learning science and a commitment to innovation, SweetRush is helping organizations transform their learning strategies, elevate their content, and create a more engaging and impactful learning experience for their people.

Reach out today to learn more about how SweetRush partners with forward-thinking L&D leaders to build learning strategies and content that drive performance gains and organizational success.

 

About SweetRush

SweetRush is trusted by many of the world’s most successful companies to help them improve the performance of their employees and extended enterprise. SweetRush is known for strategic thought leadership and exceptionally creative and effective solutions that combine the best of learning experience design with highly engaging delivery. SweetRush services include strategy consulting and analysis, custom L&D solution design and development, high-performing staff-augmentation talent staffing, certification development, and innovative learning technologies such as VR, AR, and AI. SweetRush’s work has earned a long list of awards and accolades in collaboration with its world-class clients. Discover more at www.sweetrush.com.

The Certification Advantage: Skilling Programs for the Future of Work

Certification programs are helping people and businesses thrive amid rapid change. Discover the art and science underlying this powerful approach to skill development.

Back in 2022, our research showed that skills are a top organizational priority—and that was no post-COVID blip. 

Since then, the need to flex in response to an increasingly volatile, uncertain, complex, and ambiguous (VUCA) economy and environment has only become more urgent. That need has manifested in our collective approach to skilling. 

Organizations have been taking inventory of the skills they have in-house and the skills they need to meet the changing demands of work and achieve long-term viability. Meanwhile, the half-life of knowledge is shrinking—meaning the skills we learn today might not be relevant in just a few years.

Shoring Up Skills

Small wonder that L&D professionals have been under pressure to get people onboarded, upskilled, and productive—and faster than ever.

As one L&D leader shared in 2024, “The world is changing quite rapidly (more than in human history) and the shape of business, how we work together, and how work gets done are all shifting in critical ways.

Not only do we need the technical skills to make the right strategic decisions for our businesses, but we need the human empathy and leadership skills to be able to lead others to grow successfully both personally and professionally.“

Certification: Skilling Programs for the Future of Work

To meet the need for strategic skills growth in our wildly VUCA world, some of the most future-focused L&D leaders and teams are turning to certification programs. Certification programs help them develop a common language for skilling that is mutually intelligible across business units, organizations, and entire industries. 

By developing a certification program, you can equip your people with the precise skills needed to meet today’s demands—and continue growing tomorrow. From the learners’ perspective, a certification provides a fast, effective way to validate their expertise and signal to employers that they’re staying ahead of the skilling curve.

The Art and Science of Certification: Highlights from Our Live Webinar

In our recent webinar, our in-house certification program development experts Annie Hodson, Jane Fairchild, and Katie Peonio shared some of the needs and vision that led four world-class skills organizations to create their own certification programs–complete with an exclusive look into their design and development process. 

Naturally, we received plenty of insightful audience questions, ranging from use cases to learning modalities. See below for a recap: 

What’s the connection between SweetRush and the four skills-focused organizations presented in the webinar?

We’re proud partners! SweetRush is a learning agency that joins forces with clients across a range of industries to provide thought partnership, learning strategy, expertise from a deep bench of SMEs, and learning solution design and development described in all four certification programs. We partner with most organizations from the very beginning—assessing needs, ideating on possibilities, and supporting our clients all the way through program launch. But we can also step in to augment a client’s current capacities, as we did with Intel.

I love that you use a team approach that best utilizes each professional’s skills. I am dismayed to be seeing a move away from this in our industry. Do you see that too? What are your thoughts on the one-person-does-all trend?

We know a few of these one-person bands! They manage their own projects, develop their own learning solutions, create their own graphics, and manage their own technology.  

Our take is that the right approach = the right talent and the right team for each project. 

Certification program development is a massive undertaking—encompassing 13 hours of learning at the shorter end to 100 hours or more. When we’re working on such a large scale, we find that having specialized talent helps each of us work in our area of expertise, thus contributing to overall efficiency as a team. 

But we also have clients who come to us with more modest certification needs: say, an eLearning course or an ILT. If the content is stable and the solution is needed on a relatively short timeline, engaging just one or two people can help the project proceed more efficiently.  

We think of ourselves as matchmakers for the project needs and for each client’s culture, team, and business. Intel, for example, has a robust internal learning team that had already developed the internal version of their certification program; they just needed some extra help to prepare it for external use.

How can you tell when you need a certification program? Is it the amount or complexity of skills content? Hiring needs?

There are a variety of factors that might indicate a certification program is the right solution! Here are a few: 

  1. You want to align a complex training experience with an end goal in mind, your industry requires a certificate or both.
    It’s empowering to learners to know that their training will culminate in a certificate validating that they have a given skill set. Their certificate allows them to share their expertise and skills currency with prospective employers and grow their careers.
  2. You want to uplift the standard of practice in your industry. We often work with industry associations, like the Society for Human Resource Management (SHRM), as well as medical associations and nonprofit organizations, who want to support their industry with upskilling programs. These certifications are typically quite robust and have a large volume of content around these specialized skills and topics…though we are seeing a trend of some mini-certification programs!

I work with an organization that wants to develop and sell a certification program, but we’re not sure how to host it and market it. How do we figure that out?

First, let’s review the range of distribution strategies: 

  • Internal distribution: This is the most common situation: An organization develops a certification program and offers the program to its own people through its LMS. 
  • External sales: Developing a certification program to sell and monetize makes distribution slightly more complex. An organization might host the program on its own LMS, with the help of a payment platform that enables learners to pay online and secure immediate access. This strategy works well for organizations like SHRM, who are already well-known within their industry and have robust marketing and communication channels. For organizations that don’t have immediate access to such a large learner base and are trying to expand, working with a larger organization–for example, our client-partner Coursera–can provide access to a broader learner audience.
  • External white-labeling: This option involves developing a certification program and selling it to other organizations, who then add their own branding and distribute it to learners via their organizations’ LMS platforms. 

Each of these distribution models has its own challenges, complexities, and rewards. If you’re considering a certification program, we’re always happy to help you think through your process, strategy, marketing and communications campaign, and go-to-market plan.

How long does it take to develop a career certification program?

There are numerous factors that affect the design and development timeline of a certification program. If you’re looking at a single course or a smaller-scale program, the process could take no more than a couple of months. Larger-scale programs might take six to nine months; however, we have some creative ways to launch these. Depending on the content volume and how stable it is, a staggered launch might be a possibility. 

The design and development timeline also depends on whether we opt for a team approach or a one-person band. We can also strategically augment existing teams to reduce the time to launch. 

How many hours is a typical certification program?

We hate to fall back on the phrase numerous factors again, but it depends on the volume of learning objectives we define with the client and the metrics used to assess learner competency and success. The amount of content and size of the team also play a role: We’ve created certification programs that range from a few hours to approximately 100, with teams ranging from a one-person band to an entire orchestra. 

If you don’t have access to a psychometrician, where would you advise getting an overview of psychometric best practices?

For an overview of a psychometrician’s role and what it means for your certification program or learning solution, we recommend checking out this Q&A with our resident psychometrician, Barbara Rowan. Partners like eLearning Industry, Training Industry, and Chief Learning Officer also have numerous measurement and evaluation resources available–including blog posts, webinars, and eBooks–that can help you gain a better understanding of the nature and value of psychometrics. 

If you need a psychometrician or someone with any very specialized skill set, we’re happy to start the conversation with that perfect-fit SME, consultant, or temporary team member.

What kinds of learning modalities should be used in a certification program?

It depends! Depending on whether the program will be delivered online, in-person, or in a blended-format delivery, a range of modalities can be used to meet performance objectives. From video-based instruction to simulations, eLearning featuring storytelling and interactivity, practical hands-on projects, and strategies, a well-chosen collection of modalities can help to bridge the gap between learning and daily work.

To that end, we like to incorporate as many simulations as possible into certification programs—particularly those leveraging WebXR, a web-based virtual reality technology accessible via VR headsets or mobile devices. WebXR simulations invite learners into a 360-degree immersive environment that challenges them to practice skills in authentic, immediate settings and situations while receiving real-time feedback. 

Lately, we’ve been especially excited about incorporating AI into text-messaging and conversational simulations to help learners practice soft skills related to customer service, management, and de-escalation. Ultimately, any choice of modalities should be driven by learning needs and skilling requirements. Like a constellation, no two certification programs are exactly the same.

What is the best way to get learners excited about new certificates?

Sometimes, a great topic itself can drive excitement: Coursera’s “Introduction to the Metaverse” certification program comes to mind! We knew that this buzzy topic would generate interest, and we ensured that the content was as engaging and thought-provoking as the title. 

Engaging “celebrity SMEs” to present videos—and even serve as AI avatars—can also help to generate excitement, especially for emerging areas of interest and study. 

Finally, leading with the WIIFM (What’s in it for me?) engages learners by presenting a vision of success at the finish line. Whether the certification program can help them level up in their career, make sales, build relationships, or make a career switch, working toward real-world application is energizing and motivating. In our experience, a certification program that encourages learners to create a portfolio they can leverage for future work opportunities also helps to generate excitement. 

Got a skilling need that just might add up to an epic certification program? Let’s talk!

What Experience Does SweetRush Have Designing Learning Solutions for Different Industries?

If you haven’t partnered with a custom eLearning solutions provider before, you might be wondering how they can create impactful learning experiences when they aren’t experts in a particular industry or subject matter.

And you wouldn’t be alone. 

In fact, it’s one of the questions we are asked most often—right after how much does it cost? and how long will it take? 

Though we hear this question most frequently from clients belonging to industries that are either highly technical and innovative (think: manufacturing and tech) or heavily specialized and regulated (such as finance, health care, and pharma), it’s something we’re also asked by those in service-based industries and those who operate in a specific niche (for example, hospitality, retail, and luxury goods/brands).   

And we totally get it. After all, we are not experts in your industry (nor would we ever claim to be). 

But we are experts in our own. 

At SweetRush, we’ve been designing and developing custom learning experiences since 2001. During this time, we’ve helped more than 300 companies across dozens of industries and sub-sectors achieve positive business results with our award-winning and impactful solutions.

How is this possible?

When you contract withSweetRush for a custom learning solution, you get a custom partnership experience in which we become a seamless extension of your team. This close partnership means the solutions we create together speak your highly technical language, represent your luxurious brand, and successfully pass all the needed rounds of review by your regulators. 

But don’t just take our word for it; find out what our clients have to say about partnering with us. And read on as we share examples of our partnerships and collaborations with Fortune 500 companies and nonprofits from a range of industries. 

Our Experience: Industry-Specific

The following is just a small selection of our industry-specific custom learning solutions. Should you consider working with us, our Client Solutions team can share more examples of our work that aligns most closely with the specific challenges you’re facing. 

CTA tell us about your challenge

 

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Health Care

Healthcare practitioners learn the correct way to operate life-saving “ECMO” devices. 

Our client, a nonprofit organization that supports health care professionals and scientists involved in extracorporeal membrane oxygenation (ECMO), needed a learning solution that would provide practitioners with up-to-date standards of practice as well as practical instruction for the correct use of the ECMO device. 

The solution: A comprehensive learning solution that develops, strengthens, and defines practitioners’ skills. 

This comprehensive eLearning solution consists of 53 modules and covers more than 80 learning objectives foundational to adult ECMO patient care. Each module features clear instructions coupled with custom motion animations that break down this highly complex topic into short, clear, actionable steps thereby ensuring the safe, correct, and consistent use of the device. The course can also be used to prepare practitioners for an ECMO Certification Exam.

 

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Banking and Finance

Banking example: Bankers develop empathy for their customers by experiencing first-hand their most challenging financial needs.

Our client, a multinational financial services company, identified a unique need for empathy-building skills within its customer-facing banking employees. The client noted that 80% of the employee group were either Millennials or Gen Z and how, as a result of being younger, the group lacked the life experience necessary to empathize with those customers who might have more advanced financial needs, such as:

  • Retirement 
  • Large purchases (like auto or a home)
  • Managing debt

The solution: A complex simulation in which employees walk in the shoes of several diverse customers and experience their financial life journeys. 

In this custom learning simulation, bankers must make tricky financial decisions as they navigate challenging scenarios. Throughout the simulation, learners experience a variety of outcomes and see how their choices affect events later on. The eLearning solution, which leverages a “choose your own adventure” format, enables employees to experience the simulation through the eyes of the customer and, in doing so, build empathy with them.

Finance example: Administrators improve communications and relationships with internal customers by upskilling their (financial) language abilities. 

Our client, a multinational professional services network, had a problem: its Finance and Administration (FA) group (administrative professionals, who provide internal support to the company’s financial specialists and teams) were not conversant in their clients (financial) language. This skill gap led to inefficiencies and miscommunication.

The solution: A compelling and purposeful eLearning experience that upskills administrative professionals on key financial concepts. 

Featuring storytelling, bite-sized content chunks, engaging animations, and strong visuals, this comprehensive learning solution met its goal to close the skills gap and improve internal customer support. What’s more, the program has also been accredited for CPE credit! 

 

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Consumer Packaged Goods (CPG)

Building brand loyalty and a sense of belonging in a global workforce.

Joining a global company with tens of thousands of employees is an exciting prospect for most new hires, but some might wonder  how they, as an individual, might contribute and make an impact. Our client, one of the world’s largest snack food companies, partnered with SweetRush to tackle this very challenge. The task: to create an experience that would welcome new hires, teach them about the company and its history, and foster a sense of belonging and inclusion by empowering them to contribute to its future.

The solution: A unique and innovative experience that invites newcomers to bring their whole selves to work.

In this whimsical yet informative onboarding experience, new hires discover a love for the brand and its consumers, celebrate diversity, and unlock a pathway to becoming extraordinary! Centered around the theme ‘From Unique to Extraordinary,’ new hires discover how each unique individual person, product, and brand comes together to create an extraordinary company and consumer experience. New hires navigate the adventure-packed experience by visiting the “Flavor Factory,” and meet a colorful cast of characters along the way. A custom mini-game allows learners to build, dress, and accessorize their own candy-themed avatars, reinforcing the underlying themes of inclusion and belonging.

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Hospitality

Corporate teams enhance their policy and decision-making practices by walking in the shoes of those they affect. 

Our client, a multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts, hires thousands of new corporate team members every year, few of whom have hands-on experience working in hotels. The company’s leaders wanted these new hires to gain empathy for the hotel team members whose lives are touched by the corporate rules and policies these new team members will create.

The solution: An immersive ‘day in the life’ business simulation that shows the impact of the policies on hotel employees.

The SweetRush XR team created a VR training experience that includes a hotel tour and three hands-on operational tasks: setting up room service trays, checking in guests, and cleaning guestrooms. This “day in the life” exercise has had a profound impact on the target audience of leaders and policymakers—with 94% agreeing that the experience increased their empathy for hotel team members.

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Manufacturing/Logistics

Embedding a culture of safety within the manufacturing environment.

Our client, a subsidiary of a multinational aluminum and copper manufacturing company, wanted to redevelop its existing safety training. With topics including machine safeguarding, fall prevention and protection, and working in combined spaces (to name a few), our client was looking for an experience that would embed a culture of safety and leave a lasting impact on its audience. 

The solution: An experiential learning solution that places learners in the center of the action and reveals the consequences of bad safety practices.

In this highly interactive scenario-based learning solution, learners must work quickly to identify workplace hazards and take action to prevent and avoid danger to life. Custom 3D renders of the company’s manufacturing facilities dial up the immediacy by placing learners in environments that look and feel familiar. Interactive elements ensure learners remain fully engaged throughout the experience. High-quality videos featuring interviews with real employees who’ve been involved in or affected by workplace incidents add gravity to the experience by showing the consequences of ignoring workplace safety rules and best practices.  

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Pharma

Pharma sales reps close the deal with new product training that educates and informs.

Being a sales representative (rep) in the pharma industry is a highly complex role. Each rep must obtain a deep understanding of the product they are selling before they can approach their target audience of healthcare professionals and specialists. They must learn about the science behind each product including its application, benefits, and risks so that they, in turn, can educate their clients, earn their trust, and influence them to make a purchasing decision. Our client, a pharmaceutical company specializing in dermatological treatments and skin care products, needed a partner to develop new product training for its sales reps. 

The solution: A custom learning experience that sets sales reps up for success.  

This engaging, interactive eLearning experience blends storytelling techniques (featuring a 3D animated avatar guide) with informative videos and scenario-based knowledge checks to provide reps with the information they need to meet successfully with their clients and present the new product. Learners loved the experience, and key stakeholders told us that the training “felt like nothing they had seen before.”

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Retail

Retail store associates increase transaction values by connecting with their customers. 

Our client, an international specialty retailer and distributor of professional beauty supplies, needed to educate sales associates in 3,000 retail outlets on its new sales model. Specifically, the client wanted its associates to connect and engage better with their customers and to inspire them to purchase more. Its ultimate goal: to increase the average transaction value (ATV) of each individual sale. With little time for sales associates to step away from the sales floor, the learning solution needed to include short, impactful lessons that would be easy to access in the flow of work. 

The solution: A mobile-first learning solution that blends storytelling, simulation, and presentation to educate and inspire. 

In this custom scenario-based learning experience, learners are immediately immersed and engaged as they meet and interact with custom 3D animated characters who represent the colleagues that teach the new sales model and customers with whom they practice their skills. And the practice is paying off: Our client measured a 15% increase in ATV in those sales regions with higher course completion rates!

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Tech

Educating the public on the wonders of the metaverse. 

A unique challenge in the tech industry is the need to train people on products and solutions that are still developing and evolving. Our client, a multinational technology conglomerate, wanted to create a training program for Coursera that would teach members of the public about the metaverse.   

The solution: A video-based digital learning solution that educates and informs members of the public on this immersive technology. 

The eLearning solution features a deep dive into the technology, functionality, and use cases of the metaverse, featuring high-end video testimonials from the thought leaders, movers, and shakers pioneering this new immersive environment. In-video questions (IVQs), aligned with Coursera’s content creation best practices, check for understanding along the way. Elements such as on-screen graphics illustrate abstract concepts like the structure of the metaverse and the extended reality (XR) spectrum. 

With over 55K enrollments and counting, the program has become one of the most popular courses on Coursera’s platform! In fact, at the time of writing this article, the program has received an average rating of 4.6 out of 5 stars from more than 600 users. Why not try it out for yourself?

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Transportation

Maintenance workers perform critical checks safely and consistently.

Our client, a US national transportations service, understands that maintenance training is essential for worker safety. Its existing instructor-led training solution was, however, in need of an upgrade. These hands-on learners loved the classroom setting and the opportunity to meet with their peers and instructors but were craving some hands-on training. Our client needed a way to provide opportunities for learners to get hands-on practice without leaving the classroom. 

The solution: A cutting-edge virtual reality training to enhance the ILT experience

This fun, memorable learning activity, part of a new and improved instructor-led workshop, is filled with interactive learning experiences to ensure that all maintenance supervisors are ready to consistently perform safety tasks. Using VR, learners practice the tasks of their job in a safe, realistic simulated environment. A game clock adds an element of excitement as learners race to correctly identify problems in the garage. 

Our Experience: Nonprofit Organizations

In addition to our work with Fortune 500 companies, we also have extensive experience partnering with nonprofit organizations to create custom learning solutions via our Good Things service. 

At the time of publishing this article, Good Things has helped no fewer than 44 nonprofit organizations educate both their internal (employee) and extended enterprise audiences on a wide-range of subjects including: 

  • Personal safety training for humanitarian aid workers and volunteers. Experience the training. (Note, you will need to create a free account. Once in the learning portal, search for the Stay Safe curriculum.)
  • Free online learning resources and performance support tools for humanitarian aid workers in Syria. (In partnership with Cornerstone OnDemand Foundation.) Find out more
  • Trial monitoring training to evaluate the fairness of trials and ensure that the judicial process conforms to international human rights standards for independent assessors. Experience the training.
  • Training to promote adolescent and youth participation in local governance for youth-focused professionals working in government, the nonprofit sector, the private sector and related domains. Experience the training.

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Our Experience: Certification Programs

More than a dozen clients have chosen SweetRush as their trusted partner for the development of their professional certification programs, including:

  • An external IT certification on Coursera for a global technology company
  • A certified technician apprenticeship program for a leading global tire manufacturer
  • A crisis management certification program for staff at a global humanitarian aid organization
  • A re-certification program for nurse anesthetists 

A qualification program for people managers developed in partnership with our friends at SHRM (The Society for Human Resource Management)

Our Experience: Industry-Spanning Content and Topics

We’d be remiss if we didn’t mention our experience as an award-winning custom learning provider of solutions that cross industries and topics. This includes, but is not limited to, programs such as:

I hope we’ve been able to address any concerns you may have about our ability to create meaningful and impactful learning solutions for your industry.

Ready to take the plunge and find out more about how we can work together? Get in touch with us today and tell us more about your unique business challenge. 

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Global Accessibility Awareness: Inspire Accessibility!

Whether it’s videos, podcasts, snappy animations and graphics, VR experiences, virtual workshops, or eLearning, SweetRush excels at designing engaging and creative solutions to meet our client’s training needs. Yet, not all learners engage with the experiences we create in the same way.

Today, on Global Accessibility Awareness Day, let’s take a moment to consider the people we serve with disabilities. 

WebAIM, an association that monitors digital access, noted in their 2023 research that of the 1 million websites they evaluated, over 96.3% of home pages had at least one Website Content Accessibility Guidelines (WCAG) 2.0 failure. The average number of failures on home pages? Nearly 50.

This means that people living with a disability or impairment continue to run into roadblocks on the Internet—wherever they turn. If a public home page is inaccessible, chances are good that the organization’s training materials are similarly challenging.

An estimated 1.3 billion people across the globe are living with disabilities or impairments that make traditional eLearning impossible to access. Data from 2022 indicates that 17% of digital audiences require digital accessibility. 

These numbers are meaningful, but I think what really hits home for people is when you or a loved one have disabilities or impairments that make accessibility critical to how you do your job and move through the world. This is my story. And it’s why I’m so passionate in my role as Accessibility Lead at SweetRush.

SweetRush Inspire Accessibility

I’ve been working with a great team of SweetRushians and two wonderful partners—Artisan E-Learning and elb Learning—on accessibility initiatives…. 

…and I’m proud to announce that today we are launching InspireAccessibility.com! This is a resource for ALL learning leaders and eLearning designers and developers to champion and offer tools and resources to bring accessibility to our industry.

Building accessibility into our online learning is no longer optional. So what is SweetRush doing? To meet WCAG Level AA standards, we are:

  • Optimizing for screen readers and keyboard navigation.
  • Adjusting text color and backgrounds for better contrast.
  • Adding text descriptions for images, video, and animations.
  • Adding captions and subtitles.

…and taking a lot more steps in the development backend. 

Over the last year, SweetRush has engaged in ~30 projects that required Level AA accessibility. As more of our clients require Level AA, SweetRush is putting heightened focus on accessibility in our design and development and aligning accessibility considerations to specific roles and responsibilities throughout our process.

By prioritizing digital accessibility, we can ensure that everyone, regardless of their abilities, can access and benefit from the solutions we create.

 

Does SweetRush Offer Any Lower-Cost Options for Custom eLearning?

You’ve read our articles on cost and what’s included in the cost when you partner with SweetRush on a custom eLearning solution via our Custom Learning service, but did you know that we also offer alternatives to this service that might save you time and money? 

If your current budget or timeline doesn’t quite match up with our Custom Learning solutions, there are other ways you can partner with us. 

In this article, we’ll share three SweetRush services that offer alternative options for partnering with us to reduce the overall cost of your custom eLearning solution.

Want to refer back to this later? Download the article in full to read later or share with your team! 

 

Service 1: Talent Solutions for L&D

Augment Your L&D Team with Award-Winning SweetRush Talent

Don’t need the full SweetRush experience? No worries! You can augment your team with our experienced L&D staff through SweetRush Talent Solutions. We’ll place talent to work as part of your team through our talent acquisition service.

One of our most popular placements is a “one-person-band”—a multi-talented eLearning creator who can do the instructional design and writing and also assemble the eLearning course in your preferred authoring tool.

How did this service come about? We heard a need over and over when working with our client-partners. We discovered many of our client-partners needed temporary L&D talent to fill gaps directly on their teams rather than working with an external custom eLearning partner. We happily filled the gaps for them in-house, created innovative workshare models, and our staff augmentation service evolved naturally.

Here’s how SweetRush Staff Augmentation has helped these L&D professionals.

An instructional designer had to take unexpected family leave and needed us to find someone to step in and cover her work for their team so they wouldn’t miss project deadlines while she was out. 

A new L&D manager needed to hire a team but wasn’t quite sure what roles she needed until she got her arms around the business needs. We set her up with a team with diverse skills so that she could safely experiment with different roles and skill sets. She later ended up transitioning quite a few of the temps to her full time team!

With years of experience shaping the right team for every project, we excel at finding superior talent and onboarding and mentoring them for success. And because we also create custom learning solutions, we deeply understand your work and the temporary talent you need.

We are thrilled to be able to help our clients with their talent management challenges.

I want a SweetRush Star

Service 2: Good Things

A Thank-You to Nonprofit Organizations

SweetRushians are do-gooders at heart because we know that Good Things Change the World. Over the years, we’ve had the opportunity to help nonprofit organizations that are doing good in the world with some of our most meaningful projects.

We have unending respect for nonprofits that focus on helping others. Thankfully, we have a craft that can be applied to doing good for them (which is one of the reasons we love what we do so much). 

If we can help and participate in these efforts to help you help the world, we’d be honored to do so at an adjusted rate because we know that education- and behavior-changing messages are powerful tools.

Please reach out if we can help. If you work for a nonprofit, we are happy to offer a discount on our services. It’s truly our pleasure and our mission to help change the world for the better.

Lets do Good Things Together

Service 3: CoDesign or CoDevelopment 

Pick Your Level of Involvement 

Don’t need SweetRush to build the entire project from start to finish? An easy way to cut costs on your custom eLearning project is to pick your level of involvement, meaning you can choose from the following scenarios below.

We design, you build (aka Phase 1 projects)

If you want to save on cost, we can help you come up with a solution design blueprint and then hand it back to you to build yourself. Developing the solution yourself is a significant way to cut costs while still getting expert help with the analysis and design portion of the process.

In this scenario, SweetRush creates the design work (blueprint) of your solution and hands it back to you, and then you build it. This usually happens in one of two ways: 

  1. Collaborate on a new learning solution together
  2. Reimagine your existing training 
  3. Collaborate on a new learning solution together

Do you need help coming up with a new solution for a learning need? Maybe you have some content but aren’t sure what to do with it? Are you completely open to suggestions? 

If you answered Yes, our CoDesign service may be right for you! 

CoDesign is our proven, effective, inclusive (and dare we say, fun?) method of applying design thinking to learning and development

With CoDesign, not only do you get a team of experts to ideate with, but we also include your learners in the equation, so we design a solution that’s right for them. 

The CoDesign process begins with a live needs analysis to understand your unique business and learner needs, constraints, goals, and desired outcomes. We then take things a step further by codesigning a solution with your dedicated team. 

In this model, you and your CoDesign team ask the question “How might we…?” to solve different challenges. This open mindset and curiosity helps determine the right solution for your organization and needs. 

If this sounds like something you’d like to explore, we’d love to hear from you.

How might we. Codesign

If you don’t need SweetRush for the design and you want us just for development of the solution, that’s another option. And who doesn’t love options!?

You design, we build

Do you want us to build a solution that you’ve designed? Need an extra pair of (or dozen) hands to build your blueprint? In this instance, you can hand over your design to us! YOU dream it, WE build it.

Since you’ve likely already done the needs analysis on your own to create your blueprint, we can skip that part when we step in. You have a clear idea of what you want your solution to look like and don’t need our help with analysis or ideating. We’re happy to oblige.

We’ll get right to the developing phase. We can quickly and easily storyboard your blueprint for you. Then, we’ll start developing and building to create the custom eLearning solution you’ve dreamed up.

Let us build

Don’t see the exact co-development option you’re looking for? Our solutions are customizable to your needs. Whether you want us to participate from start to finish or just at the start or at the end, we are flexible and adaptable to your needs. 

So, to sum up, you have several solid options and alternatives to save cost. Better yet, each option ensures the same level of quality that people have come to expect from us but at a lower cost. 

If you’re interested in pursuing our custom eLearning solutions, let’s talk and figure out what works for you, your organization, and the challenge(s) you’re trying to solve through training. 

We’re here for you! 

Lets Talk

 


 

Additional Resources to Help You Decide 

Still weighing your options?

If you’re not quite ready to make a decision yet and are still in research mode, we’ve also got your back with these articles. 

? Want to know the price tag? Read What Does a Custom SweetRush eLearning Solution Cost? to peek behind the curtain on cost calculations.

? Want to know exactly what you’re paying for? Read What’s Included in the Cost of My SweetRush Custom eLearning Solution? to find out exactly what bang comes with your buck!

? Weighing the benefits of custom eLearning vs. off-the-shelf solutions? 

Read Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? for an honest look at the pros and cons of each option.

Read Buy, Build, or Blend? Use Cases for Off-the-Shelf and Custom eLearning to find out when it makes the most sense to buy off-the-shelf vs. building custom learning vs. a blend of both options.

Send us your questions

Did we miss anything? What other questions would you like us to answer? What other articles can we create to help you make more informed decisions? 

Get in touch and we’ll do our best to answer them for you!

I have more questions