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Learning_and_Development_Consultant
For most of my adult life, I had difficulty breathing through my nose. This dramatically affected my health and state of mind—I couldn’t sleep well, I suffered from severe allergies, and I had to breathe through my mouth all the time. (Take a moment, breathe in, and give thanks.) And as you can imagine, the...
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Coworkers_in_a_Virtual_Company
I have been working from home for SweetRush, a virtual eLearning company, for four years. My coworkers are some of the most talented, creative, and hardworking people I have had the pleasure to work with. Day after day, I collaborate with my team to create engaging and unique online courses. Through the course of the...
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visionary_learning_strategy
The quintessential example of a visionary is Martin Luther King Jr., who led the fight for civil rights with strength and compassion. Visionaries like King have one thing in common—they all have a clear, long-range view of how things should be. True visionaries pair their vision with their ability to manipulate a medium or system...
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three_solutions_custom_elearning_challenges
“All eLearning must be engaging.” “All eLearning must be interactive.” Of course I agree with these industry mantras. But interactivity for its own sake does not make a successful custom eLearning. Each project comes with its own set of challenges—the trick to creating truly successful custom eLearning is finding a way to address these unique...
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talent solutions cover sweetrush
In discussion recently with a client of mine (a pretty hot Silicon Valley high-tech company), we talked about the problems they were having attracting and retaining talent. They mentioned losing talent to FANG (Facebook-Apple-Netflix-Google), and what caught my attention was how often the term “talent war” was repeated throughout the conversation—so much that at some...
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Learning Rush by SweetRush
As a learning and development professional, when you think about mobile learning, you need to consider the best way to use smartphones or tablets to create a successful performance improvement and learning solution. Lucky for you, our SweetRush experts have written about strategy, trends, and best practices in mobile content development, design, and technology! Take...
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Cover_image
Learning, Training, and Leadership Opportunities for the Rising Stars in Your Organization Values-based culture is coming into sharp focus for large organizations and small startups alike, particularly when discussions turn to leadership and learning for Millennials. The largest generation in U.S. history at 92 million individuals, Millennials are already having a major impact on the...
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mobile_learning_sweetrush_webinar
We recently held a webinar about mobile learning consulting, and we received some great questions from the participants regarding our mobile learning experience. To answer your questions, we reached out to the experts! Director of Engineering and Technology Misha Milshtein, QA Manager Susan Gravel, Solution Architect Erin Krebs, and our speakers, Manager of Instructional Design...
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Friday_football_learning
American football season is here again! It seems like just yesterday that I, a New Orleans Saints fan, lost a bet and had to wear a Dallas Cowboys shirt when they made it to the playoffs. After all these years of watching the game, the language of it has crept into my everyday vernacular. The...
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THE ART OF WORKING FROM HOME: A Healthy Routine
Many of us dream of working from home. But dreams rarely become realities unless we plan and work hard to make them come true. And sometimes, the reality of what we actually achieve is far from what we had envisioned! If this has happened to you, don’t be discouraged. There are always ways of shaping...
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Work_from_home_jobs
Did you ever dream of working from home? I did, and I’m happy to say that my dream came true! However, with this dream there are also realities. It’s so important to know what you’re getting into when you work from home, so you can plan ahead and succeed in your job. In a previous...
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Offline-Publishing-and-Viewing-Options-with-Articulate-Storyline®
One of the most popular questions coming from our clients in relation to Storyline-authored content is about offline viewing options. The reasons for such requirements vary. For example, one of our clients is deploying a healthcare-related series of courses in Africa, where at least a portion of the target audience may not have access to...
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Multitasking Productivity Efficiency
By now we all are used to the fact that the things we like, enjoy, and come to rely on will sooner or later prove to be damaging, unhealthy, and just bad for us in some way, shape, or form: coffee is bad, milk is questionable, computers are deadly, TV is brainwashing our children, and...
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Mass Collaboration Learning SweetRush
This year, it started with a tweet: Nobody knows who it comes from and nobody knows why: for the third year running, though, a mystery puzzle of dazzling proportions has thousands of computerphiles scrambling to decode messages buried in pictures, literary works, and music, using high-tech cryptography programs. Real-world QR code clues have surfaced in...
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Articulate M-Learning E-Learning Authoring Tools SweetRush
If you are looking to push creative and functional envelopes in your e-learning and m-learning courses, you need rapid development and custom development authoring tools that don’t disappoint. Here are three reasons we applaud Articulate—a company that’s doing things right for the e-learning and m-learning industry. Quality over Hype: Giving Thanks to Articulate for E-learning...
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McDonalds Monopoly Learning Game Designers
Anybody out there a closet McDonald’s® MONOPOLY™ player? I’ve been out of the Midwest for several years now, but nothing beats a fresh brewed iced tea and a good one is hard to find on the West coast. While I’m not a big McDonald’s fan for a variety of reasons, come MONOPOLY season, there is...
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Engage Cross Generational Workforce
Let’s say we’re on a call to discuss a new performance improvement project. One of the first questions I’ll ask you is, “Who is your audience?” You might be able to give me a narrow demographic—age range, reading level, preferences, etc. But increasingly you may find yourself reflecting on a particular role and the multigenerational...
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Working with Remote Instructional Designers
Many of us dream of working at home: sucking down coffee all day, sporting a baggy t-shirt and ponytail (or even Einstein hair). We can research, brainstorm detailed designs, and have our storyboard writing spurts without interruption. However, for some instructional designers (IDs) who have worked for many years at an office, large or small,...
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Business Case eLearning Approval Buy-in
By now hopefully your company’s leadership team has bought off on the concept of e-learning as a cost-saver. We know it reduces time spent off the job, eliminates costly travel costs to attend instructor-led training, and allows us to learn the same amount of content in a shorter amount of time. But what do you...
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Nano-learning Learning On Demand Strategy Solution eLearning Performance Support
As learning and performance improvement consultants and developers, we see trends emerge across the landscape of our client base, despite vast differences in the products and services they offer. We see workforces becoming more dispersed and virtual teams an acceptable norm. We see organizations looking to reduce training costs and accelerate new-hire orientation through online...
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How a Rainforest Changed Our Company SweetRush CSR Sustainability
Some time ago, I took a trip that changed my life and the future of our company. The life-changing lesson was about the nature of design, and the power of business to help build a better future. And I learned it, of all places, from a rainforest. The “Aha” Vacation At the time, I was...
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Tips for writing audio narration - rock your next audio script
“Are you ready? Let’s get started!” Audio has always been a core element of e-learning, and today — with the rise of avatars, games, simulations, podcasts, and m-learning — it plays an even more integral role. Tasked with writing both the text on screen and audio scripts, it can be easy for instructional designers to...
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Foreshadowing and climax are two storytelling techniques used for complex simulations.
If you’re an instructional designer who loves a good novel or a compelling movie, writing for complex simulations gives you a great opportunity to flex your own creative writing muscle. The first part of your job, of course, is to get a firm grasp on the business drivers, the performance gap, and the training objectives,...
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Using Social Media in Classroom Learning
Instructional designers: Do you have a “friend” in Facebook? Integrating social media into performance improvement is a hot topic, but how do you make sure your techniques get plenty of “likes” from learners? ASTD’s T+D magazine featured an article by Dan Steer, Improve Formal Learning with Social Media (note: you must be a member to...
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Adobe Flash Player Fix Correction
On May 1, 2013 Adobe released a small statement on their community forum, acknowledging a problem with the current version of the Flash Player, and suggesting the workaround. You can read the entire statement and the follow-up discussion thread, but it all boils down to the following: If you happened to install the 11.7.700.169 or...
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Thumbs Up
We are excited to share the second in our “Thumbs Up” series, where we promote a handful of recent stories of positive social impact that have inspired us. In each series, we pick a theme for ways to make a difference, find our featured stories, and put our design team to work bringing these stories...
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Too Sexy for Your Training: Creating A “What’s In it for Me?” (WIIFM) When Your Learners Couldn’t Care Less
Two integral parts of any large change within an organization are gaining buy-in for the change and developing internal change champions. As a strategic partner to our clients in helping foster behavior change within their organizations, we believe effective communications around the change are essential for buy-in and success. We can make the best training...
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watch out for the weak handshake during your virtual interview
In the famous infographic “What You Wish You’d Known Before Your Job Interview,” the authors skillfully recite the well-known, long-established facts and statistics about what managers are looking for in job candidates, what questions are most likely to be asked, and what pitfalls to avoid. Most of us are no strangers to the topic, having had...
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a costly mistake skipping the needs analysis phase part two its worth the investment and is not as complex as it may seem
In my last post on needs analysis, I covered some of the reasons clients want to bypass the analysis phase and head straight to training development: lack of time, budget, or resources certainly top the list. Another reason clients are wary of analysis, however, is because they simply don’t understand what it entails. In that...
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on boarding contractors the sweetrush way
Staff augmentation is a strategy used to staff a project with short-term contractors. Standard practice with staff augmentation firms includes recruiting, hiring, and other duties associated with HR compliance and payroll. These services save both time and money, and help you to continue to focus on your daily responsibilities. In addition to hiring and placing...
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Gamification
Gamification (or just plain “gaming”) is a huge buzzword in the learning community. According to the experts in human behavior and brain development, gaming is not only good for you, but essential to the development of parts of our brains that control our cognitive skills. As with any topic of this nature, we will continue...
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Tips for Training Millennials
In our workplace today we see three primary generations: Baby Boomers, Gen X, and Millennials. Gen X, the generation sandwiched in between the Boomers and the Millennials, is only half as big as the Boomer generation. As Boomers retire, there will only be “experienced” workers to fill half of those positions. This means Millennials will...
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on-being-an-instructional-designer
Life seemed a lot more challenging before having that virtual portal to the world at my fingertips — the Internet. Everything took so long, and I had to really work to obtain information! Driving an hour through snowdrifts to locate the only copy of academic journals in the tri-county area; muddling through mazes of dimly...
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Reaping the Benefits of Virtual Training, Part One
At one time, I rolled around with a trunk full of software manuals and other training materials. As expected, these quickly became obsolete and eventually met their maker at a beachside bonfire. Yes, prior to 2002, I spent a significant amount of time on the road, delivering software training. After 9/11, based on budgets, an...
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Mitigating_Unconscious_Bias_Learning_Resources
“A new focus on accountability, data, transparency, and ‘diversity through process’ is driving efforts around unconscious bias training and education throughout the business community. Despite these efforts, however, we see a reality gap. Issues around diversity and inclusion continue to be frustrating and challenging for many organizations.” —Rewriting the Rules for the Digital Age: 2017...
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Learning Rush by SweetRush
Imagine that you need to buy a dress or a suit for a formal event. What do you do? Maybe you take a look around the store, search for something that you like, and then…There it is, on the rack, the perfect one. You are not sure if it’s the right size or what fabric...
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agile eLearning development
If you’ve worked in the eLearning industry for a while, it’s likely you’ve recently (or not that recently) heard the buzzword “agile,” possibly in combination with other words like “process,” “production methodology,” and so on. We’ve heard it too, I’d like to share our story, perspective, and conclusions about what “agile” means for SweetRush. As...
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Learning Rush by SweetRush
Our industry is constantly changing, and 2016 was no exception. Among the many different techniques and types of learning solutions for adults, what once were emerging trends have become integrated into our offerings, while new trends have been generated that offer enormous potential. At SweetRush, well, we love to share. It’s important to spread our...
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SWEETRUSH_STAFFING
Attracting, vetting, selecting, hiring, and on-boarding temporary learning and development talent: should you do it yourself, or hire a staffing vendor? This post is a segment from our free eBook: How to Interview Temporary Talent for Learning and Development Positions. Download it today! This post was co-written by SweetRush instructional designer Tim Coffey. So you’ve...
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mobile learning solutions
As demand has increased for mobile learning solutions, so have the options for authoring tools! I recently wrote a piece for eLearningIndustry.com to help bring some clarity to this decision. Here are a couple of highlights: These days we can put tools into two categories: tools that create learning solutions that are designed for the...
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password managers lastpass sweetrush
It surprises me when my friends and colleagues argue against the benefit of a rudimentary and must-have utility: the password manager. The fact that there is a debate on this at all surprises me almost as much as their reasons, which often come down to the following list of logical weapons: I use the same...
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Black and White
I have a confession to make: I’m a racist. If you know me (or see that my job title is Director of Inclusion and Change), this might come as a shock–especially because I’m a diversity and inclusion consultant. Still, yes, I’m a racist. But you know what? To some extent you are, too. If you’ve...
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elearning_household_misha_sweetrush
Being an e-learning professional is not exactly like being a firefighter or an astronaut, but we also share the basic human need of appearing as heroes to our children. Or at least showing them that our work is not just “staring at a computer screen and drinking coffee all day,” as my 10-year-old daughter gently...
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Work_from_home_social_skills_sweetrush_istock
When you have a dream job in mind, you need to investigate, dig into the facts, and really understand what the job is all about. Only then can you take on the dream and be able to create a reality. As I began my work-from-home experience, I quickly discovered how my life changed and new...
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Art_of_working_at_home
Life is filled with dreams. Dreams of traveling to exotic locations, studying and getting a degree, buying a new house, and, of course, landing your dream job. Today much has been written about the wonders of “work from home” jobs, and many seem to idolize them as “dream jobs.” But, how “dreamy” are these jobs?...
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Virtual Reality Training In Your Future
Virtual Reality Training Offers New Ways to Replicate the Learner’s Work Environment Facebook® recently announced that it is purchasing Oculus VR® in a deal worth $2 billion. Oculus VR is the Kickstarter-funded company that is developing Oculus Rift, the virtual reality (VR) headset that will change video gaming forever. Oculus Rift literally puts the wearer...
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SweetRush Test Drive Captivate 7
This research is brought to you by SweetRush’s senior software engineer, Andrew Kubay. For those of us in the e-learning and m-learning space, and especially for those who regularly rely on Adobe products, it is impossible to ignore Adobe Captivate. For the past several years, this tool has been one of the most popular software...
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Designing E-Learning M-Learning Tablet PC SweetRush
At a party recently, I noticed that the kids were missing. My mom instincts kicked in, and, slightly concerned, I asked one of the fathers where his son was. His answer only required one word: “iPad.” Sure enough, the kids were huddled around a game, having a great time, clicking and swiping to their hearts’...
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corporate values CSR communications
I’ve become somewhat obsessed lately with the relationship between HR and CSR. I’ve posted on this topic using a metaphor of a budding romance between training and CSR, and I’ve written about some business examples of the value of good training and communications for CSR. This article takes a more visual approach to the topic....
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What Makes a Good Game Gamification SweetRush
Routinely in my role as Creative Director at SweetRush, I’m asked, “What makes a good game?” While I could give examples, quote research, and talk until I’m blue in the face, I first ask the question, “Do you play games?” If I’m lucky, I move to, “What are the characteristics of games you like?” What...
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Learning Game Designers Game-Based Learning Bigfoot
Is the supply of learning professionals who understand game design ready to meet the demand for game-based learning? Do we search for fictional Bigfoot — or get creative with our roles, teams, and processes? It’s a law of nature: things change. Advances in technology and our understanding of psychology foster new ways of communicating. Ten...
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Instructor Led Training ILT Magic Engage Learners
I was in Las Vegas recently, and I went to see David Copperfield. Remember him? He’s the illusionist who made the Grand Canyon disappear. His show is amazing and, no doubt, his illusions are top-notch. But what really struck me is how he continually engaged his audience throughout the show. Almost every trick incorporated audience...
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Mobile Learning Strategy Tablets Smartphones
This post was written with the support of our Director of Engineering, Misha Milshtein. Misha helps support our clients with innovative ideas that bring their visions to life! Here we are, right in the middle of mobile learning (or m-learning) revolution, taking our learning on the go. But even if learning can be done on...
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Lessons Sixth Graders Adult Learning
I know adult learning theories. I’m skilled in instructional design and a master of curriculum models. I’m an expert in facilitation and evaluation of learning. I am a learning professional! (Cue superhero music…) Then I was asked to create a course for sixth graders. They told me the goals were simple: Create an elective for...
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authoring tool LearnDash WordPress LMS
This research is brought to you by SweetRush’s senior software engineer, Andrew Kubay, who was given the task to investigate this newcomer to the LMS scene as a potential inexpensive alternative. Given our experience with WordPress as a content management system, we were intrigued! What Is LearnDash? Simply put, LearnDash is a WordPress plug-in that...
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Project management approaches foster trust and collaboration - making global clients happy!
Despite the long flight times, international travel can be pretty enjoyable. Flight attendants seem more prepared to cater to your needs — a pillow for your back, a nice blanket, maybe even a nightcap. While it may be business-as-usual for these professionals, they understand that everything goes smoother when your needs are anticipated and you...
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Integrating CSR and Training is like playing cupid - creating a match made in heaven!
I have been in the training industry for more than a decade, and I also have a long-standing personal interest in corporate sustainability and responsibility (CSR). So, naturally, as I’ve watched the CSR field develop, I ask myself this question: How can the training function support CSR initiatives? The good news is that there is...
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Storytelling for complex simulations - avoid writer's block with these techniques!
Character, plot, foreshadowing, climax… with a quick glance, you might think this post is about the Great American Novel or the next hit indie drama. No, I’m not writing to you from a tiny room in Paris hunched over a typewriter, nor am I in a slick writer’s room in Hollywood. Yet writing for complex...
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training meaning meaningful work
The article is the result of a collaborative inquiry begun by our Good Things Initiative team leaders Andrei Hedstrom and Brooking Gatewood. Together we have worked to integrate a meaning of work aspect into our training designs where-ever possible. Read on to find out why we are so excited about this win-win training solution! Today...
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designing for the mind classroom layout
While the visuals in your presentation and student materials should follow good design principles to enhance student learning, what about the classroom layout? Here at SweetRush, we talk a lot about “designing for the mind.” The way we treat visual design in learning can help or hurt a learner’s experience and ability to retain knowledge....
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Gaining executive buy in
You’ve done your homework and research, and designed a training program that you know will bring positive business results to your organization. Your team and immediate supervisor have weighed in, and you have a plan ready to put in front of the C-team. How do you make a pitch that works and has you looking...
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Convertible tablet laptop
So, the technological tides are turning again, and something that is not so new is making its return, but now the timing is different. Do you own a convertible yet? Do you know what a convertible is? If not, what are you, from 2011? Convertibles are simply your Windows PCs that can function as both...
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a costly mistake skipping the needs analysis phase part one the value of needs analysis
In my role heading up the Solutions Architect Group here at SweetRush, my team is regularly contacted by clients that have important and urgent training projects. Anytime our team receives a request for training, we get excited to learn more: the “who,” “what,” and “why” behind the request. In information-gathering sessions, we aim to collect...
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Keeping Your Learning Model Relevant by Jo Coulson
As L&D professionals, we must be able to adjust our models to reflect what is happening in our respective industries. This is especially true for L&D leaders challenged with responding to today’s rapidly changing workplace, and strategizing how they build and lead their team of learning professionals. So in this spirit, I’d like to continue...
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Designing for a New Generation of eLearning
As a designer, it’s easy to make pretty pictures. Now try making designs that go deeper. “Deeper how?”, you may ask. Certainly we perceive things visually, but the factors that motivate us and help us interpret those designs have more to do with the content. At the intersection of instructional design and visual design are...
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Job Aids… and If You Need Them
In a recent training class that I am attending, I received the most perfect “job aid” to take home with me and apply “on the job” in the coming months. You see, my husband and I are in training to become parents of a newborn, and the job aid we received in class last week...
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on-being-an-instructional-designer
“Do you work for the county ‘ID-ing’ bodies?” Such a response is accompanied by a furrowed brow from a perplexed individual when I respond to the question: “What do you do for a living?” I’ve learned to leave the term “ID” out of the equation and give a simple answer. Those of us in the...
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CSR sustainability training learning SweetRush
We don’t need to spend much time persuading you that a clear commitment to sustainability is essential for business success. Research has made this case in many ways, and one of our favorites is Bob Willard’s “seven bottom-line benefits of sustainability practices for business”: Increase revenue. Reduce energy expenses. Reduce waste expenses. Reduce materials and...
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Melissa way to work from home
I feel very fortunate that throughout my career, I’ve had the privilege of working at great companies doing what I love most: recruiting! When I first applied for an internship in Human Resources, I thought to myself, “Bah! HR sounds so boring.” I couldn’t have been more wrong. I ended up recruiting IT and creative...
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Large_Scale_learning_programs
Running a successful large-scale learning program is no easy task. It requires a program manager with great communication skills, the right tools, and the ability to orchestrate multiple teams. Orchestration and communication are the keys to success in #projectmanagement https://t.co/HT9IH1NmSW #SweetRushway — SweetRush, Inc. (@SweetRushInc) March 2, 2017 Of course, there’s more to it than...
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017_instructional_design_trends
Six are the colors of the rainbow and six are the instructional design trends we highlight in our infographic below, based on SweetRush thought leaders’ predictions for 2017! These are the trends we see making an impact on the corporate training and instructional design this year, driven by learner and client demand, as well as...
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Learning Rush by SweetRush
First, we found the inspiration . . . now let me show you some gamification examples with techniques you can use to make a winning game-based learning solution. In my previous blog, I shared several blog posts to inspire you to create a game-based learning solution. To kick off this blog series, I presented you...
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Learning Rush by SweetRush
Who says games are just for kids? Get inspired by these five blog posts and make your next adult learning solution engaging, creative, and fun! Imagine the scenario: You have to create a new learning solution for your employees and you want not only an engaging but an interesting and effective one so that no...
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management_clients_sweetrush
From time to time, I check in with our e-learning project managers to find out more about the learning solutions they are working on with clients. As I was chatting with one of them, she said something that struck me: “You know, Danielle, we really inspire confidence in our clients.” I made a note and...
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procedural justice in business
About a decade ago, a friend and client partner introduced me to the concept of “procedural justice,” and I have been applying it ever since. I’d like to share the definition of procedural justice from Wikipedia. It’s a bit unwieldy, but stay with me. Skim if you need to. Procedural justice concerns the fairness and...
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Thought_love
At SweetRush, we often use analogies when speaking to clients about projects. Home decorating is one of my colleague’s favorite analogy themes. John-Carlos will often say things like, “That would be like me trying to decorate your living room before I’ve even been to your house.” Meaning, we should get to know you—your brand, culture,...
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7 Things I’ve Learned from Sports that You Can Apply to Your Professional Life
I’ve always been a sports enthusiast. In the past few years, I’ve completed numerous running and biking competitions and now I’m training every day for my first triathlon. Professionally, I have a full-time position as a project manager at SweetRush (a fast-paced learning and development company), and I earned my masters in project management last...
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learning consultant SweetRush
If you want to remodel your home, sometimes hiring an individual, such as an electrician or a plumber, is the right thing to do. However, if you have a larger project that requires a team effort and lots of coordination, then you will likely want to hire a contractor and a crew. After speaking to...
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Amazon-learning solutions
How can we apply Amazon’s mission to the development of learning solutions? I like to wear what I call my “learner advocate hat” as an instructional designer. I believe that the learner should be at the forefront of learning design. That sounds like a no-brainer, but too often I see learning solutions (and have been...
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Applied Biomimicry Innovative Ideas for Organizational Development and Sales
What Are Your Wolves and Rivers? Applied Biomimicry Can Yield Innovative Ideas. Take a second and consider a few tough problems you face at work or in life. More than likely, if you think about possible solutions, they are very direct—if nail, then hammer. We human beings often make some of our biggest mistakes when...
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Building a Community of Practice
In Part 1 of my “Learning Toward a Common Goal” blog series, I discussed Mass Collaboration exercises such as Cicada 3301, and their benefits to corporations and organizations. In this blog, I’ll tackle how to get traction with your “community of practice.” Yammer, Facebook®, home-grown technologies… I often see clients create community of practice sites...
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Do Google Chrome Extensions Increase Productivity?
With the multitude of business, communication, development, and design tools that I and my colleagues use on daily basis in our ever-changing industry, one piece of software definitely stands out as the one we use most. I am, of course, talking about web browsers — the true workhorses of the cloud-dominated digital world. The web...
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Smartsheet Project Management Software in the Cloud
As I mentioned in a recent post, I’ve been looking for a suitable PMO solution for our organization. But even before I began my evaluation frenzy, a wonderful, hidden jewel came to my attention. Before long, I was almost (but not completely) in love with Smartsheet. Before I justify my positive reaction to this software...
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31+ Mobile Learning Tips for Instructional Designers
There’s a shift happening in the world of instructional design, and the new kid in town is mobile learning. Well, he’s hardly the new kid anymore—he’s set up shop and customers are pretty excited about what he’s got to offer. Learning anywhere, anytime? Sign us up! As the instructional designer next door, you are in...
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Good Things SweetRush Volunteering
(This post is the follow up to Andrei’s last post about ecology and business.) Life is all about thriving. You could even call it a shared value of all living systems. This value often manifests as an urge or impulse to move toward that which supports life. Plants reach for the sun, roots move toward...
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Social Learning Shared Experiences
Learning in the workplace has always had a strong element of “social.” Think about being walked through the office on your first day by a new colleague. Or tapping the shoulder of your officemate to ask a question, and getting a quick response so you can continue your work. Think about how many challenging problems...
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Software Evaluation 5 Steps to Pick a Winner
This article is inspired by a task that fell to me recently: To recommend an adequate-to-perfect project management organization (PMO) solution for our company. I will deliver my recommendation soon, but even more interesting to me is analyzing the evaluation process itself and establishing a model for future exercises of the same nature. Step 1....
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Tacit Knowledge SME Subject Matter Experts
Star performers, master salesmen — really any kind of subject-matter expert (SME) — know what they know based on years of experience. They’ve seen many situations, solved many problems. From a training perspective, the value these experts bring is their developed understanding — not only of what they do, but, more importantly, why they do...
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intentions behaviors growth change staff augmentation talent management
“Others see our behaviors, but do not know our intentions. We know our intentions, but do not see our behaviors.” This simple phrase was the foundation of a very successful leadership program developed a number of years ago; one that I regularly use in my coaching practice. It is one of those memorable expressions that...
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Three considerations for mobile learning mlearning so you don’t get burned.
I love fajitas. Vegetarian fajitas, beef fajitas, shrimp fajitas… all fajitas. I love them at home, on the road — and even better at our local, completely un-authentic Mexican restaurant. When fajitas are served, the waiter always reminds you not to touch the plate. This is smart, because those suckers are HOT! Hungry yet? Good,...
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Using game features, such as badges, keep learners engaged during training.
Drag-and-drop. Multiple-choice. Matching. These tried-and-true activities have become the staples of e-learning. To me, they’re kind of like the coat and shoes you use to walk the dog: They have their place, serve a purpose, and get the job done, but they shouldn’t be your first choice when you need to really dress to impress!...
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AVAC and SFDPH engaged SweetRush to develop a five-course blended learning program on Good Participatory Practice guidelines.
The flowers are blooming, the grass is greening, and if you’re like my husband your allergies are flaring. Ahhh, Spring is in full swing! And according to Al Roker this morning, for most of us summer has arrived, too. As you settle into your Spring and Summer routines, I invite you to stop by and...
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Storytelling Story Instructional Design
What makes content engaging? Courses need to sparkle, or your message goes in one ear and out the other. We add stories to help capture the imagination. That’s a great start. Then we add an avatar coach to guide us and provide narration. Nice idea. It feels like we need to connect the dots and...
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having your cake and eating it too designing for multiple mobile devices
This week, I’ve been partnering with a large client in a couple different areas of its organization. One group within the organization is developing a very hip and visually interactive game to teach sales associates about the company’s products. The other group is developing a simple mobile application that’s essentially a product catalog listing the basic features...
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If You Build It and It’s Not Mandatory, Will They Come?
I’ve been working with a client this week who is seeking to develop a training program for an audience that is in no way required to participate in the program. I’m not going to get into the details of the client: Let’s just say that they manufacture luxury widgets, and they distribute these widgets through...
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mobile filibustering or how to present when you have little to say
When it comes to Flash vs. HTML5 in e-learning industry, how can you tell that we live in times of uncertainty? The obvious answer is “because we just do.” Because we live and breathe this industry, we know that with new technology and new advances, things are constantly changing! But it’s also fun to pick...
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shifting from customer service to customer experience its a good thing
When we as individuals engage with our clients (both internal and external), we can provide great customer service just by taking responsibility for our own actions. But how do we ensure that we offer our customers an amazing experience from an organizational level? Let’s start by getting a handle on these terms. Customer service, according...
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A Great Time to be in Training by Jo Coulson
Having been in the L&D field for more years than I readily admit, I have lived through numerous upturns and downturns — not to mention a few circular turns — in this industry. And I am quite confident in my observation that training is a leading economic indicator. During growth periods, the training department is...
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Gestalt Design Theory: Visual Perception
“Simplicity is the ultimate sophistication.” Steve Jobs was not the first to enlighten us with this quote; it was that brilliant Renaissance man, Leonardo Da Vinci, who coined the phrase. Simplicity and clarity are important factors in human perception and how we process visual information. One could possibly argue that Leonardo’s statement was a premonition...
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SAP, Oracle, ERP… Oh My!
Let’s face it: no ERP development project ever runs on time. Upstream software development activities often experience delays, yet Go Live dates don’t move. And that puts you (the training professional) in what I call the “accordion squeeze” — less time to do your work but with the same expectations of quality and scale. My...
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Reaping the benefits of virtual training part II
Every time I get on a video call, I chuckle over the old joke about news anchors never wearing pants behind the news desk. Jokes aside, using video to communicate during a virtual training (vILT) session is one creative way to keep learners engaged. In part one of Reaping the Benefits of Virtual Training, I...
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Why_CSR_SweetRush
We all know that corporate social responsibility (CSR) has become a hot topic in business in recent years. But do we all understand why? The first reason, of course, is that there is a need: We are using resources faster than nature can replenish them. In other words, we are in resource debt, living as...
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